Help & Support

Support Center

Find answers, browse guides, and get the help you need. We're here to make your experience seamless.

Knowledge Base

Browse all articles

Live Chat

Chat with our team

Email Support

24-48 hour response

Submit Ticket

Get personalized help

Browse by Category

Find Help by Topic

Explore our knowledge base organized into categories — everything you need, in one place.

Getting Started

Everything you need to know to get up and running on SongShop.

7 articles

Buyer FAQs

Common questions and answers for music buyers on SongShop.

6 articles

Creators FAQs

Everything creators need to know about uploading and selling music.

6 articles

Licensing

Understanding music licenses, terms, and usage rights on SongShop.

4 articles

Payments

Payment processing, invoices, and financial information.

4 articles

Publishing

Guidelines and resources for publishing your music on SongShop.

3 articles

Affiliate Program

Learn about our affiliate program and how to earn referral commissions.

3 articles

Careers

Working at SongShop — open positions, culture, and benefits.

2 articles

Find Projects

Browse open client projects, submit proposals, and connect with opportunities for songwriters and creators.

5 articles

Support

Still have questions?

Can't find what you're looking for? Our support team is ready to assist you. Send us a message and we'll get back to you shortly.

Support Center

Find Help by Topic

Getting Started

Buyer FAQs

Creators FAQs

Licensing

Payments

Publishing

Affiliate Program

Careers

Find Projects

Still have questions?

Stay In Tune With Our
Music Specialists

Get the latest songs, briefs & releases

Support Center

Find Help by Topic

Getting Started

Buyer FAQs

Creators FAQs

Licensing

Payments

Publishing

Affiliate Program

Careers

Find Projects

Still have questions?

Stay In Tune With OurMusic Specialists

Get the latest songs, briefs & releases

Stay In Tune With Our
Music Specialists