Buyer FAQs Refunds

Refund Policy for Digital Purchases

Understanding our refund policy for licensed music.

306 views 50 found helpful Updated Feb 24, 2026

Refund Policy

Due to the digital nature of our products, refunds are handled on a case-by-case basis.

Eligible Refund Scenarios

  • Duplicate purchases (same song/license purchased twice)
  • Technical issues preventing download
  • Significantly misleading song preview vs. actual file

How to Request a Refund

Contact our support team within 14 days of purchase with your order number and reason for the refund request. We'll review and respond within 48 hours.

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